HMSHost International is part of the Autogrill Group, the global market leader in hospitality at dynamic locations such as airports, railway stations and shopping centres. This trend-setting hospitality organization devises, develops and facilitates hospitality concepts. The concepts – based on cultural and culinary guest preferences – are being rolled out in various countries from the Netherlands to China, from Norway to Australia. At Schiphol alone, more than 70 food & beverage locations are part of this fast-growing organization.
HMSHost International has decided to outsource the management of the entire network infrastructure due to a lack of internal capacity. Quality assists the company in the preparatory work; before the management can be outsourced, at first it must be clear what exactly is being outsourced. We are helping HMSHost to understand and standardize the network infrastructure.
Quality not only stands for quality, but also for efficiency. The latter is difficult to achieve if there is insufficient insight and standardization in the network environment. Especially since HMSHost International is rolling out several new catering concepts every week. By mapping all domains, not only is it possible to outsource the network infrastructure, it also creates a solid foundation to roll out new concepts much more efficiently. In addition, it will be possible to identify and resolve the causes of incidents more quickly. Read more about this large-scale project by clicking on the individual disciplines.